- What is the difference between Free and Pro?
- The Free plan shows you how the available evidence describes a property. Pro adds the full report plus your own context — saved destinations, priorities, commute estimates, Your Match, saved properties, notes, and comparison — applied to every property you look at.
- Do the weekly, monthly, and annual plans differ in any way?
- Only in price and how often they renew. Report quality, data coverage, commute detail, Your Match, saved properties, comparison, and notes are identical on all three.
- Do I have to sign in to use the Free plan?
- No. Anyone can search any NZ address and see the Free plan view.
- What is the difference between Property Kete Assessment and Your Match?
- Property Kete Assessment answers “what does the available evidence say about this property?” It never changes based on your preferences. Your Match answers “how well does this property fit what matters to you?” They are shown separately and never combined into one number.
- What payment methods do you accept?
- Credit and debit card via Stripe. Apple Pay and Google Pay where supported by your device.
- What happens if I cancel?
- Open the customer portal from your account page and cancel. Pro access continues to the end of the period you have already paid for, then your account returns to the Free plan.
- What if the underlying data changes after I generate a report?
- A generated Pro report is a frozen snapshot of the methodology and datasets at the time it was created. To see a fresh view based on current data, run a new search.
- Do I get a tax invoice?
- Yes — every Pro payment generates a Stripe receipt that you can use as a tax invoice. The link is on your account page and in the receipt email.